Return Policy

Return Policy for Greenlandfood.net

Overview

Welcome to GreenlandFood.net! We value your satisfaction and want to ensure a seamless shopping experience. Please take a moment to review our return policy.

Returns and Exchanges

  1. Timeframe: You have 8 days from the date of purchase to initiate a return or exchange.

  2. Eligibility: To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it.

  3. Proof of Purchase: Please provide proof of purchase, such as your order number or receipt, when initiating a return or exchange.

How to Initiate a Return

  1. Contact Us: To initiate a return or exchange, please contact our customer service team at support@greenlandfood.net

  2. Provide Information: Be ready to provide details about the item, the reason for the return, and your contact information.

  3. Return Authorization: Once your return is approved, you will receive a return authorization and instructions on how to proceed.

Refunds or Exchanges

  1. Refunds: We will process your refund within 15 days of receiving the returned item. Refunds will be issued to the original payment method.

  2. Exchanges: If you prefer an exchange, we will ship the replacement item after receiving the returned product.

Special Considerations

Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance.

 

Contact Information

  • Customer Service Email: support@greenlandfood.net

Changes to the Return Policy

GreenlandFood.net reserves the right to update or modify this return policy at any time without prior notice. Please check our website for the most up-to-date information.